Accounts Receivable/Billing Global Specialist

Retina is a multi-award-winning global advertising, marketing communications and technology services company — and both 2020 & 2021 ANA B2B Agency of the Year and The Drum’s 2020 Martech Agency of the Year. We provide expertise to global Fortune 500 clients in the areas of strategy, creative and content, and go-to-market/media.

We are currently seeking a highly focused and organized full-time Accounts Receivable/Billing Specialist to be part of our Accounting and Financial team who will be responsible for Order-to-Cash Processes.

Who we’re looking for:

  • 2+ years of experience in fields related to Account Receivable and/or Order-to-Cash Processes; 
  • Solid background in Microsoft Office Suite and advanced Excel reports 
  • Previous Knowledge using Salesforce, NetSuite or other CRM is a plus  
  • English language, excellent written and verbal communication skills; 
  • Time flexibility when working with global time zones differences to accommodate US and CA stakeholders’ inquiries 
  • Experience with international clients is highly required 
  • Good organizational and time management skills, ability to multi-task and prioritize deadlines; 
  • High attention to detail and ability to ensure accuracy; 
  • Ability to interact/communicate effectively and professionally with all levels of staff and management; 
  • Ability to meet the customers’ needs in line with the business requirements; 
  • Ability to work under pressure and meet deadlines (month, quarter and year closing); 
  • Strong problem comprehension and problem-solving skills; 
  • A reliable team player, top interpersonal skills; 
  • Fast learner, willingness to grow and take on new responsibilities; 

What you’ll be doing:

  • Become familiar with all internal and external processes, as well as services and rates within the Group; 
  • Focus on billing US, Canada, UK, Austria; 
  • Communicate with clients globally: US, Canada, UK, Austria; 
  • Work closely and proactively with the Project Managers and Finance team to review and validate monthly billable hours/revenue and ensure accurate client invoicing; 
  • Perform timely and accurate complex invoicing per contract/purchase orders with a detailed understanding of contractual language regarding pricing/invoicing requirements and customer’s preferred billing processes; 
  • Ensure client billing accounts are set up correctly and in accordance with contractual billing requirements; 
  • Issue invoices as per contract, planning and manager’s validation; 
  • Upload invoices to client portals and resolve any issues/rejections; 
  • Timely response to internal and external client inquiries/questions and escalate issues as needed to direct manager, project manager or other company management as needed; 
  • Perform and take responsibility over accounts receivable function; 
  • Take proactive measures and ensure payments for invoices are made timely and correctly; 
  • Establish effective & open lines of communication with clients’ financial/AP team so that company’s invoices are processed expeditiously; 
  • Troubleshoot client invoice related issues, such as: billing questions/problems, provide supporting documentation for billed expenses, etc. 
  • Create, run, build reports; Prepare various reports and analyses, as requested; 
  • Build budgeting reports for projects and keep updated records of them in SharePoint; 
  • Update billing reports and keep records of them in SharePoint; 
  • Analyze standard operating procedures as they relate to billing and identify areas for improvement; 
  • Meet deadlines as needed; 
  • Resolve any situations that may arise in the Order-to-Cash process; 
  • Other responsibilities within the billing/collection function as they may be assigned from time-to-time; 

Key Info

Employment type: Full Time Seniority Level: Finance Location: Brasov

Key Info

Employment type: Full Time Seniority Level: Finance Location: Bucharest

Perks and Benefits

This is a full-time position with a competitive salary, commensurate with experience. We conduct two performance reviews a year, each including the possibility of salary raises. We offer several discretionary bonus programs, mainly performance-based. Overall, we offer an unusually strong opportunity for professional and financial growth. 

This role also includes paid vacation and a flexible schedule, including working from home/remotely. You have an opportunity to travel internationally as you partner with industry-leading experts from the most reputable companies in the world. Working with the best experts in the world, both from within our company and clients, is a unique benefit. 

If this sounds like the perfect fit, we want to hear from you!

Apply Here!

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