Engagement Manager (Marketing/Advertising)

Retina is a multi-award-winning global advertising, marketing communications and technology services company — and both 2020 & 2021 ANA B2B Agency of the Year and The Drum’s 2020 Martech Agency of the Year. Our aim is to enable our clients, empower our teams, and always push boundaries.

An exciting opportunity has arisen for a passionate, go-getting Engagement Manager to join our rapidly growing global team, and help coordinate and grow our creative, branding, and marketing capabilities. If you thrive on managing client relationships and expectations, facilitating the delivery of complex projects on time and on budget, and participating in the creative process, we want to hear from you. In this crucial role you’ll also become an expert on your clients’ business models, needs, and future opportunities for the benefit of your creative and strategic colleagues.

What you’ll be doing:

  • Efficiently managing multiple digital marketing projects and workflows with a global team, from project brief to final delivery
  • Contributing to meetings, feedback sessions and workshops, adding creative and strategic ideas to the pot and building on them
  • Helping to identify and overcome obstacles from production logistics to creative direction or client requirements
  • Acting as a source of inspiration, context and knowledge on your clients’ brands, business models and target audiences for the benefit of creative and strategic colleagues
  • Being a true partner to your clients, building a trusting relationship based on productive discussions, shared interests, and mutual respect
  • Facilitating the work of creative and strategic colleagues to deliver, while also learning and understanding their side of the process, their challenges, and their responsibilities

Who we’re looking for:

  • A reliable team player and fierce collaborator
  • A quick-thinking, agile mindset able to respond to feedback or change a project’s course with grace and positivity
  • An ability to ‘go deep’ on a project or client request to fully understand what’s involved, what we need to do, and how we get there
  • A willingness to do more than say ‘Yes’ or ‘No’, but instead challenge uncertainties, gain clarity, and deliver beyond expectations
  • A passion for fantastic creative work and an ability to articulate why you like an idea, or how it could be even better
  • A clarity of thought and assertive energy to see complex and time-sensitive projects to fruition


  • 2-5 years of digital marketing agency experience (or minimum 4+ years of client experience, in the marketing department)
  • Experience working with marketing technology tools is a plus (including analytics)
  • Impeccable client relationship skills and experience working with high touch clients
  • Ability to work well under pressure and adapt to ever-changing scenarios
  • Proactive, multi-tasker, problem-solver who can be a collaborative team player
  • Immense positivity and passion
  • Clear, articulate, enthusiastic presenter
  • Understanding of communications/marketing strategy
  • Skilful at managing up – when to seek help and raise a red flag
  • Detail oriented and supremely organized

Key Info

Employment type: Full Time Seniority Level: Senior Tech Location: Scotland

Key Info

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Key Info

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Key Info

Employment type: Full Time Seniority Level: Senior Tech Location: New York

Perks and Benefits

This is an exciting opportunity for anybody looking to advance their career as a passionate Engagement Manager, and do so in a fast-paced, hands-on environment of high standards and equally high appreciation for your work. It’s a full-time position – currently on a work-from-home basis – with a competitive salary and paid vacation. You’ll benefit from a flexible schedule and the chance to collaborate with international colleagues and even visit our international offices. You’ll also be assigned to industry-leading and innovative companies, as well helping an award-winning agency realize its lofty ambitions.

If this sounds like the perfect fit for you, apply today!

Apply Here!

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