Retina, with our deep experience in banking and proven capabilities with several enterprise marketing management technologies, including IBM Unica, was charged with coordinating the Unica upgrade project.
For maximum efficiency and quality assurance, the upgrade plan comprised two phases. We started by establishing the hardware, software and security requirements, and creating the upgrade procedure. Moreover, in order to guarantee the solution functioned properly, we also created a series of functional, integration and performance test cases.
Phase two implemented the Unica upgrade from version 9.1.2 to 11.1, configurations required in order to maintain the existing functionalities untouched, new security configurations and the pre-planned testing on three environments. The upgrade steps incorporated the installation, configuration and sanity check for each of the four versions required for a successful upgrade (10.0, 10.1, 11.0.1 and 11.1).